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Service

ERP Support & Implementation

We implement, customise and support Enterprise Resource Planning systems that connect your finance, inventory, HR, sales and operations into one powerful platform — built for your business, not the other way around.

ERP
Finance Inventory HR Sales Supply Mfg Reports Integrations

40%

Average operational cost reduction after ERP implementation

Faster reporting with real-time ERP dashboards vs spreadsheets

99%

Data accuracy with automated ERP workflows replacing manual entry

30d

Average time from kickoff to go-live for standard ERP deployments

ERP Modules

Complete ERP coverage for every department

We implement and support all core ERP modules — individually or as a fully integrated suite — based on exactly what your business needs.

Finance & Accounting

General ledger, accounts payable & receivable, bank reconciliation, GST/tax filing, multi-currency support, P&L and balance sheet automation. Real-time financial visibility across all business units.

Inventory & Warehouse

Real-time stock tracking, multi-warehouse management, barcode & QR scanning, FIFO/LIFO valuation, reorder alerts, batch & serial number tracking, and automated purchase order generation.

HR & Payroll

Employee records, attendance & leave management, payroll processing with PF/ESI/TDS compliance, appraisal cycles, recruitment pipeline, onboarding workflows and self-service employee portal.

Sales & CRM

Lead pipeline, quotation and invoice generation, sales order tracking, customer portal, commission management, sales team performance dashboards and integration with WhatsApp & email communication.

Supply Chain & Procurement

Vendor management, purchase requisitions, RFQ & purchase orders, goods receipt, supplier performance tracking, demand forecasting, and end-to-end supply chain visibility from order to delivery.

Manufacturing & Production

Bill of Materials (BOM), work orders, production planning, machine scheduling, quality control checks, scrap tracking, capacity planning and real-time shop floor monitoring dashboards.

Project Management

Project timelines, task assignment, milestone tracking, resource allocation, budget vs actuals reporting, client billing integration, timesheet management and project profitability analysis.

Analytics & Reporting

Custom dashboards, KPI tracking, sales reports, financial statements, inventory turnover, HR analytics, and executive-level reports with drill-down capabilities — all updated in real time.

Customer Portal & E-commerce

Self-service customer portals, online order placement, invoice download, delivery tracking, loyalty programme integration, and seamless connection to your e-commerce store and payment gateway.

ERP Platforms

We work with every major ERP platform

Whether you already have an ERP and need support, or are choosing one for the first time — we have hands-on experience with all leading platforms used by Indian businesses.

Odoo ERP
SAP Business One
Zoho ERP / Books
Microsoft Dynamics 365
Tally ERP / Prime
Oracle NetSuite
Custom / In-House ERP

Industries

ERP built for your industry

Every industry has unique workflows. We configure and customise ERP systems specifically around your sector's requirements, compliance needs and growth goals.

🏭

Manufacturing

BOM, production planning, quality control, machine scheduling and shop floor management.

🏪

Retail & Distribution

Multi-store inventory, POS integration, supplier management and customer loyalty systems.

🏥

Healthcare & Clinics

Patient records, billing, pharmacy inventory, staff scheduling and compliance tracking.

🏗️

Construction & Real Estate

Project costing, contractor management, material procurement and progress billing.

🎓

Education & Institutes

Student admissions, fee collection, attendance, faculty payroll and course management.

🚚

Logistics & Warehousing

Fleet management, route optimisation, delivery tracking and warehouse automation.

🍽️

Food & Restaurant Chains

Recipe costing, kitchen order management, multi-outlet inventory and franchise reporting.

💼

Professional Services

Project billing, time tracking, client portals, retainer management and resource planning.

Implementation Process

From discovery to go-live in 6 structured steps

Our implementation methodology is designed to be low-disruption, high-adoption and fully documented so your team is confident on day one.

01

Discovery & Audit

We map your existing processes, data flows, pain points and growth requirements across every department.

02

Platform Selection

We recommend the right ERP platform and modules based on your industry, budget and scale — no over-engineering.

03

Configuration

We configure workflows, chart of accounts, user roles, approval chains and reporting templates to match your business.

04

Data Migration

We cleanly migrate your existing data — customers, vendors, inventory, historical transactions — with zero data loss.

05

Training

Role-specific training for your team — finance, warehouse, sales, HR — with recorded sessions and user manuals.

06

Go-Live & Support

Supervised go-live with hypercare support, followed by ongoing SLA-based technical and functional support.

Support Plans

Ongoing ERP support that keeps your system running

Post-implementation, your ERP needs regular maintenance, upgrades and expert support. We offer flexible support plans to match every business size.

Basic

For small businesses just getting started with ERP

Custom / month
  • Email & WhatsApp support
  • Response within 24 hours
  • Up to 5 support tickets/month
  • Quarterly system health check
  • Basic user training sessions
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Enterprise

For large organisations with complex ERP environments

Custom / month
  • 24/7 dedicated support team
  • Response within 1 hour (SLA)
  • Unlimited tickets & requests
  • Weekly health checks
  • Custom development hours
  • Multi-entity & multi-branch
  • On-site support available
  • Quarterly strategy review
Contact Us
Discovery
Configure
Migrate Data
Train Team
Go Live

Why The Scale Tech

ERP experts who speak your business language.

Most ERP vendors sell you software. We implement a solution. Our team understands Indian business operations — GST compliance, multi-branch setups, Tally migration, Pune-based on-site support — and we stay with you long after go-live.

GST Compliant
Hindi / Marathi Support
On-site Available
No Vendor Lock-in

Book Free ERP Consultation

Start Now

Ready to bring your entire business onto one ERP system?

Get a free ERP consultation — we will audit your current setup and recommend the right platform, modules and implementation plan for your business.

Get Free Consultation